This Privacy Policy explains how Tan & Tan Law Chambers ("T&T") may collect, process, store, and protect your personal data. Personal data refers to any information that can identify an individual, such as your full name, age, gender, identification details, contact information, and other relevant data ("Personal Data") collected during the provision of services by Tan & Tan Law Chambers. We recognize the importance of privacy and the sensitivity of Personal Data and information about yourself and are committed to the protection of your Personal Data in line with the PDPA. Hence, we are sharing this Privacy and Personal Data Protection Policy to highlight your rights under the PDPA and we suggest that you read it thoroughly.

Although providing Personal Data is not always necessary, there are situations in which we may need to collect such data to process your requests or when you engage with us for our services. We may also request your consent to use your Personal Data for specific purposes where you have the option to either agree or decline to such disclosure. If you subscribe to certain communications such as newsletters or event invitations, you will have the rights to unsubscribe at any time through the instructions furnished thereby. By sharing your Personal Data, you expressly consent to its collection, use, processing, and disclosure as outlined in this policy. If you are submitting Personal Data on behalf of someone else, you are deemed to have sought their agreement towards this policy in the entirety and they have consented to the disclosure of their data for the outlined purposes.

1. Purpose of Data Collection

1.1 Your Personal Data is primarily used for the following purposes:

• implementation, performance and completion of any commercial transactions, dealings or in connection with legal services, advice and obligations that T&T may render to you or third parties
• preparation and execution of all necessary documents, agreements and/or contracts for our project and/or services with you including any obligations arising from any contracts and/or agreements entered into between you and us and to provide you with the information and services that you request from us
• maintenance and upkeep of internal client records, administration, management, business development, advertising, continuous professional development, education, research, internal operations, troubleshooting, data analysis, testing, statistical and survey purposes, professional network, employment and social activities
• meeting any legal or regulatory requirement relating to our services and to make disclosure under the requirements of any applicable law, regulation, directive, guideline, by-law, code, circular, government authorities and/or court of competent jurisdiction
• to operate our website and information technology software (including the collection of internet protocol address and cookies) including all internet related activities
• to provide time billing and maintain time and billing databases, to include you in any direct marketing activities
• credit assessments, financial and background investigations as and when deemed necessary
• any subsequent commercial transactions in relation to any projects and/or services
• enable us to send you information by email, regular postal mail, telecommunication means (including but not limited to telephone calls, text messages, social chat applications) about services offered by selected third parties that we think may interest you but in doing so we maintain control over your Personal Data and we will not disclose your Personal Data to such third parties without your prior consent
• for employment purposes, if you apply to T&T for a job, we need to consider your Personal Data and as part of our review process, we normally retain information from candidates after a decision has been made. If we offer you a job, which you accept, the information will be retained in accordance with our privacy procedures for employee records
• for any other purpose that is incidental or ancillary or in furtherance to the above purposes

2. Data We Collect

2.1 In the course of administering our legal services and accessing of our sites, you may be required to divulge to us directly your Personal Data or it may be provided by someone acting on your behalf.. These data we collect typically includes:

• Your name and contact information (email, phone number, address)
• Your organisation or company name, job title, industry, and location Although we generally avoid collecting sensitive personal data, if this becomes necessary, we will request for the same with your express agreement.

3. Sources of Personal Data

3.1 We gather personal data when you:

• Submit inquiries of any format via our website, participate in events we host, or request services.
• Provide personal data as a client (past or present), employee, or through any professional interaction.
• Engage with us through social media, emails, or other communication channels.

3.2 Personal data may also be collected through technologies like cookies or similar tracking tools when you visit our website.

3.3 In some instances, we may receive your data from publicly available sources, as allowed by law.

4. Sharing and Transfer of Personal Data

4.1 Within Our Network: Your personal data may be shared within our group or with affiliates, as necessary, to achieve the purposes stated in this policy and fulfil our legal obligations.

4.2 Third-Party Disclosures: We may share your data with trusted third parties under certain circumstances, such as:

• Service providers or legal advisors assisting us in delivering services
• Contractors, vendors, or business partners who help with our operations or service delivery
• Payment processors or audit agencies
• Courts, regulatory authorities, or law enforcement when legally required

4.3 International Transfers: Your personal data may be transferred to other countries for processing. In such cases, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable legal standards.

5. Data Security

We have implemented reasonable measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. However, by no means we hereby make any express guarantee to you that your Personal Data may not be leaked or hacked. Access to your personal data is limited to employees or agents or permitted person with a legitimate purpose need to know

6. Retention of Personal Data

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymised.

7. Your Rights

You have the right to access your personal data and request corrections if any information is inaccurate or incomplete. If you wish to exercise these rights, please contact us using the details below.

You may also request a restriction on the processing of your personal data or withdraw your consent at any time. We will process your request within a reasonable period.

8. Opt-Out

If you do not wish to receive newsletters or other communications from us, you can opt-out by contacting us via email or by following the unsubscribe instructions in each communication.

9. Policy Updates

Tan & Tan Law Chambers reserves the right to modify this Privacy Policy as needed. Any changes will be published on our website. The revised policy will take effect immediately upon posting, and your continued use of our services indicates your acceptance of the updated terms.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact our personnel at:

Email: legal@tntlawchambers.com

Phone: 03-9226 2399